Revenue Cycle Innovation for Results-Oriented Providers: Virtual Team Services (VTS ®)

We Help Clients Reduce Cost & Recover Cash with Domestic Virtualized Staff

Resources That Work & Act Like Your Own Resources as a Fresh Alternative to Outsourcing & Staffing Agencies

Chances are, you are either outsourcing some A/R today, or considering your options. You’ve heard the vendor stories, and you are likely uncomfortable entrusting precious receivables to someone who will likely cherry pick accounts, ignore entire segments of your inventory or “lose” accounts altogether with low quality workmanship.

What is being done is less than transparent. The bill is shocking, and you must audit to see if it matches the work performed.

We Help Clients Reduce Cost & Recover Cash with Domestic Virtualized Staff

Resources That Work & Act Like Your Own Resources as a Fresh Alternative to Outsourcing & Staffing Agencies

Chances are, you are either outsourcing some A/R today, or considering your options. You’ve heard the vendor stories, and you are likely uncomfortable entrusting precious receivables to someone who will likely cherry pick accounts, ignore entire segments of your inventory or “lose” accounts altogether with low quality workmanship.

What is being done is less than transparent. The bill is shocking, and you must audit to see if it matches the work performed.

Traditional Flexible Capacity is Problematic

  • Outsourcing is contentious, expensive and opaque
  • Temp agency staff aren’t qualified and they’re expensive
  • New hires require additional budget
  • Overtime is limited, expensive and leads to burnout
  • Offshoring is affordable but provides low quality

The need for additional capacity, be it permanent, temporary or for specialty work is real, and traditional outsourcing is not the answer.

HEI’s Flexible Resourcing Solutions Eliminate These Issues

Traditional Flexible Capacity is Problematic

  • Outsourcing is contentious, expensive and opaque
  • Temp agency staff aren’t qualified and they’re expensive
  • New hires require additional budget
  • Overtime is limited, expensive and leads to burnout
  • Offshoring is affordable but provides low quality

The need for additional capacity, be it permanent, temporary or for specialty work is real, and traditional outsourcing is not the answer.

HEI’s Flexible Resourcing Solutions Eliminate These Issues

Domestic Virtual Capacity That Works & Acts Like Your Own Resources

HEI Health Virtual Team Services (VTS)

  • Dedicated Assignment of resources to you
  • Full Control of what gets worked and how it gets worked
  • Continuous Visual Access and Direct Communication for your assigned resources
  • Transparency through real-time measurement of individual and team performance
  • Rigorous Quality Control through resource certification, process certification and operations auditing and support
  • Availability of resources on evenings and weekends for better customer experience and lower network leakage
  • Access to Specialty Knowledge
  • Flexible — 7 Days from need to launch
  • Collaborative Pricing to match your goals

Unlike Outsourcing - VTS Provides Accountability, Transparency, Flexibility & Control

Virtual Team Services

Virtual Team Services gives you access to qualified resources on demand.  Use this dedicated staff only when and how you need it.  You only incur a cost when it makes sense, and still get the work done the way you need it to be done.  You get full transparency into the productivity and performance, and receive feedback pointing to process issues you can address to reduce future needs.

To try out our no commitment virtual resources: