Revenue Cycle Innovation for Results-Oriented Providers: Virtual Team Services Environment (VTSE ®)

We Help Providers Unlock Staff Productivity & Effectiveness with Performance Enhancing Technologies

At HEI Health we understand that you need the right tools to navigate an increasingly demanding environment. Good tools lead to productive and effective staff, and the right managerial tools lead to focused energy where it needs to be focused. Modern business models, regardless of those operating in a traditional office, from home, or multiple locations require having the right tools at the right time.

We Help Providers Unlock Staff Productivity & Effectiveness with Performance Enhancing Technologies

At HEI Health we understand that you need the right tools to navigate an increasingly demanding environment. Good tools lead to productive and effective staff, and the right managerial tools lead to focused energy where it needs to be focused. Modern business models, regardless of those operating in a traditional office, from home, or multiple locations require having the right tools at the right time.

HEI Provides Integrated Technology Solutions to Deliver:

  • Comprehensive real time employee analytics and individual scorecards
  • Secure live feed collaboration technology
  • Computer assisted follow up
  • Yield and cash maximizing work assignment and segmentation
  • Repetitive task automation
  • Training, certification and mentoring

HEI Technology Creates a Wraparound Environment to Deliver Enhanced Revenue Cycle Performance

  • CollabApp – Collaboration designed for an hourly workforce, leverage collective team knowledge, gamification, virtual visibility of teammates
  • CollectLogix – Computer assisted follow-up with AI prioritization and critical path work distribution, action guidance, EDI payer integration, and robotic process automation
  • ScoreLogix – Actionable performance dashboard, denial and yield heatmaps for hotspotting, comprehensive individual performance scorecards including work efficacy, audits lists for root cause corrective action
  • SkillsBuilder – Comprehensive skill building and certification program supported with live mentoring
  • RCBots – Automation of repetitive tasks in the revenue cycle

The Comprehensive & Secure Virtual Environment for Remote Revenue Cycle Teams

  • Comprehensive real time employee analytics and individual scorecards
  • Secure live feed collaboration technology
  • Computer assisted follow up
  • Yield and cash maximizing work assignment and segmentation
  • Repetitive task automation
  • Training, certification and mentoring
See the Team with CollabApp
  • Visual Access to Team with CollabApp
  • Live Team & Individual Chats
  • Prevent Staff Isolation & Burnout
Drive Performance with ScoreLogix & CollectLogix
  • Team & Individual Performance Monitoring
  • Efficacy Monitoring Beyond Productivity
  • Monitor Composite Productive Time & Behaviors
  • AI Enabled Workflows
Enhance Skills with SkillsBuilder
  • Easy Onboarding with E-Learning Platform
  • Identify Skill Gaps with Monitoring Tools
  • Standardized Certification
Provide Hardware with VTSE Box Kit
  • PC, Monitor, Keyboard & Mouse Included
  • Soft Phone Setup & Headset Included
  • Web Camera Included

Ask Us About Our Hardware Included Solution